From online booking and clinical records to IPD care plans, kennel boarding, pharmacy, billing, online payments and pet-parent engagement — PetHance connects your whole practice, with optional AI assistance.
Free for everyone · 0.1% platform fee only on online bookings & orders
One connected workflow, no silos
Multi-clinic with per-clinic access control
Self-booking, records & a mobile app
Purpose-built modules that work together on a single source of truth. All features are included, free for everyone — only AI assistance is an optional per-user add-on.
| Area | What you get |
|---|---|
| Scheduling & Front Desk | |
| 📅 Online Booking | 24/7 self-booking, clinic discovery directory, per-veterinarian availability & slot types, services mapped to booking slots |
| 🎥 Online Video Consultation | Remote consultations with built-in video rooms — the join link reaches the pet parent automatically when the vet starts, bookable online like any other service |
| 🔄 Flow Board | Real-time operational view of your clinic — track every patient through each step of the visit and see how much time each stage takes; check-ins, cancellations & rescheduling |
| 🔔 Reminders & Recalls | Automated appointment, recall & follow-up reminders via WhatsApp, SMS & email |
| Clinical Care | |
| 📋 Patient Records (EMR) | Digital profiles with photos & microchip, SOAP notes & templates, species-specific vitals, prescriptions, lab & imaging attachments, record PDFs & secure sharing |
| 💉 Vaccinations | Vaccination & deworming charts, automatic next-due reminders, staff & pet-parent entries with proof photos |
| Inpatient & Boarding | |
| 🏥 Admissions & Treatment Sheets | Admit with an auto-created care plan, medication & vitals checklists, discharge safeguards |
| 🩺 Treatment Plans | Reusable care-plan templates with phases & checklists; measure vitals and track tasks as the plan runs; one-click build from a past case |
| 🏨 Kennel & Boarding | Kennel types & species compatibility, reservations calendar, service-based pricing, check-in / check-out logs |
| Inventory & Dispensary | |
| 📦 Stock Control | Catalog with batch/lot tracking, first-expiry-first-out dispensing, expiry & low-stock alerts, auto-deduction as you treat |
| 🗺️ Locations & Audits | Multiple locations, serial numbers, stock transfers, adjustments & cycle counts |
| 🧾 Catalog & Purchasing | Service & consumable catalog, vendor management, purchase orders |
| Billing & Payments | |
| 🧮 Invoicing | Itemised bills, invoice lifecycle, batch PDFs & receipts |
| 💳 Payments | Partial payments with a full payment ledger, online pay-by-link, multiple payment modes |
| Memberships, Plans & Packages | |
| 🎁 Service Packages & Care Plans | Bundle services into prepaid packages and recurring care-plan memberships with defined entitlements, renewals & expiry handled automatically |
| 🤝 Distribute to Pet Parents | Clinics & service organizations sell and assign memberships to their pet parents; entitlement redemptions are tracked automatically at billing, with a full redemption ledger |
| Client Engagement | |
| 📱 Pet-Parent App & Portal | Native iOS & Android app plus web portal: online booking, video consultations, memberships, records, vaccination charts & reminders — sign in with email or mobile number (OTP) |
| 💬 WhatsApp & Messaging | Send invoices, medical records & reminders over WhatsApp; SMS & email channels included |
| 🗂️ Pet Photo Album | Free photo album for every pet, set a favourite photo as the pet's avatar |
| 🙋 Self-Service | View & pay invoices online, upload receipts, community rescue feed |
| Practice Management & Insights | |
| 🏢 Multi-location & Permissions | One organisation, many clinics, role-based staff permissions per clinic |
| 📊 Reports & Analytics | Revenue, invoices, operations & inventory reports; organisation-wide and per-clinic views |
| 🔌 Integrations | Accounting sync, payment gateways, plus India-specific extensions (below) |
| AI Assistance Optional add-on | |
| 🤖 AI SOAP Dictation | Voice recordings turned into structured SOAP notes |
| ✨ AI Summaries | Instant summary of a pet's full medical history |
| 💬 Clinic AI Assistant | Conversational assistant for your team — book services, create medical records and manage kennel stays by chat, with clinical decision support for veterinarians: history analysis, differential considerations and red flags |
| ℹ️ How it's priced | Powered by Google Vertex AI (Gemini) · priced per AI user / month as an optional add-on |
Image safety moderation runs automatically on uploads and is included at no extra cost.
PetHance brings clinics, pet parents and rescue communities onto the same system — so care is faster, clearer and more connected for everyone.
Everything your team needs to run a busy practice — from the front desk to the operating table to the accounts ledger.
A simple, transparent experience — on the web and a native mobile app.
Full access to the platform — so you can focus on the animals, not the admin.
A single connected system removes double entry, prevents missed follow-ups, and gives you clarity over the whole practice.
Records, inventory and billing stay in sync — no re-keying across tools
Automated reminders and checklists keep vaccinations and follow-ups on track
Self-booking, shared records and a mobile app keep clients close
Securely reach your practice data from any device, anywhere
Add clinics and staff with per-clinic role-based access control
A responsive team that helps you onboard and get the most from PetHance
Free for everyone — clinics, hospitals, pet parents and rescue centers. All features included; AI is an optional add-on.
🎉 Online booking & ordering: just a 0.1% platform fee per transaction — that's it
Full access for pet parents and rescue & charitable organizations.
Everything a single-veterinarian practice needs to run end to end — free.
For busy single-location hospitals with a full team — free.
Run a multi-clinic operation with centralised control — free.
Add voice-dictated SOAP notes, AI medical summaries and the Clinic AI Assistant — a conversational helper that books services, creates records and supports veterinarians with clinical decision-making. Priced per AI-enabled user, on top of the free platform.
The platform is free for everyone, with all features included. Online bookings and orders carry a 0.1% platform fee — there are no other platform charges. AI features are an optional per-user add-on. Data migration from your existing veterinary software is available on a chargeable basis — contact us for a quote.
A complete toolkit to mobilise your community and manage animals in distress — free for eligible rescue centers, shelters and animal-welfare NGOs.
On top of the global platform, PetHance ships India-specific compliance and payment options — out of the box.
Tax codes, GST-compliant invoices and ready-to-file GST export.
Two-way invoice & vendor sync with India's favourite accounting suite.
Collect online via Razorpay payment links; record UPI, card, cash, cheque & bank transfers.
Join veterinary teams who trust PetHance to run their practice efficiently. Tell us about your clinic and we'll set you up.
Request a DemoEmail: contact@pethance.in